Privacy Policy

Effective Date: 19-03-2026

At Veroxa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment information, and account details.

  • Transactional Information: Order history, payment confirmations, and customer service interactions.

  • Technical Information: IP address, browser type, device information, pages visited, and referral sources.

  • Marketing Information: Preferences, feedback, and interactions with our promotional emails or offers.

2. How We Use Your Information

We use the information collected to:

  • Process and deliver orders, manage payments, and provide customer support.

  • Improve our website, products, and services.

  • Send promotional emails or notifications (only if you have opted in).

  • Detect and prevent fraud, abuse, or security threats.

  • Comply with legal obligations under Indian law.

3. Cookies

Our website uses cookies and similar tracking technologies to:

  • Enhance your browsing experience.

  • Remember your preferences and login details.

  • Analyze website traffic and improve functionality.

You can choose to disable cookies in your browser settings, but some features of our website may not work correctly if cookies are disabled.

4. Third-Party Services

We may share your information with trusted third-party service providers to:

  • Process payments (e.g., banks, payment gateways).

  • Deliver products (e.g., courier and shipping services).

  • Run marketing campaigns (e.g., email service providers, analytics platforms).

We ensure that these third parties are compliant with applicable data protection laws and use your information only for the purposes described.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. While we strive to protect your data, no method of transmission or storage is completely secure. We are not liable for unauthorized access beyond our reasonable control.

6. Customer Rights

You have the following rights under Indian law:

  • Access your personal data and request a copy.

  • Correct any inaccurate or incomplete information.

  • Request deletion of your personal data, subject to legal obligations.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us using the information below.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, you can contact us at:

VEROXA
Email: shop.veroxa@gmail.com
Address: 5/F/2nd unit, 51 D.B. SARANI, Morepukur, Rishra, Hooghly, West Bengal, 712250

Note: By using our website, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page with an updated effective date.